The accepted payment methods on Focalprice.com are the following: PayPal, credit card, WebMoney and Boleto. Generally, e-checks and pending payments will take 3-4 business days to clear.

Please visit www.PayPal.com to find out if PayPal is available in your country and to register for your free account. If you already have a PayPal account, but you are having problems with sending money or logging into PayPal, you need to contact your local PayPal customer service center.

Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. In this way, you don't have to worry about paying people whom you don't know. PayPal is designed from the ground up to be a safer way to send money online. Your financial information won’t be sold or exposed to any merchant or retailer.

Yes. Focalprice.com allows most products to be returned for a refund within 90 days of the delivery date. We'll refund your payment when we receive the returned products. Additional deductions for all refunds will be made depending on the current market value.

Your sensitive financial information is securely stored on PayPal servers, so you can make payments to merchants/retailers without them ever seeing your financial information. When you use PayPal to pay online, you provide only your PayPal e-mail address.

PayPal is a safer, easier way to pay. You can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address everywhere you shop. Just log in to PayPal and quickly check out with a few clicks.

1. Visit www.paypal.com and click Join Now to create a new PayPal account. 

2. Select the country or region where you live from the drop-down menu. 

3. Choose the type of account that works best for you. 

4. Fill out the form and follow the online instructions. 

If you have any questions, you can contact PayPal customer service. 

Yes, you can use Visa, MasterCard, Discover, and American Express with PayPal. When you pay with PayPal, your credit card number is never exposed.

Payment made by an e-Check will take some days to clear in PayPal. The status will be pending and we will not send your order until it has cleared.

Yes. For the buyer, it's totally free .You can sign up for a PayPal account for free, and there's no charge to transfer funds from your bank account to your PayPal account.

You can contact PayPal by email, live chat and telephone.

Visit www.PayPal.com and choose the country and language at the top right of the website.

To reach PayPal by phone, please use the following phone numbers:
+1-888-221-1161 (US & Canada Free)
+1-888-215-5506 (US & Canada Free)
+1-402-935-2050 (International)
+1-402-935-7733 (International)

You can review your order list at any time in My Account after you sign in on Focalprice.com.
If the order status is "Unpaid", you can remove it or make changes as you wish. If the order status is "Paid", you can only cancel it before the order is processed, generally within 24 hours of placing the order.

Once the products are sent, you cannot cancel your order. If you are not satisfied with your purchase, you can send back the unopened products. We will refund your money or ship a replacement when we receive your shipment. Please note that Focalprice.com does not pay the return shipping cost on returned items. Additionally, we are not responsible if goods are lost when returned without tracking service.

We will process returns within 1-3 business days of receiving the returned goods.

It may caused by two reasons.
1. It’s your first time to pay by credit card on our website. To avoid credit card fraud, we’ll send you message to verify that you are the genuine receiver beneficiary. Please check “unread message” in your account. Once got your confirmation, we’ll process your order immediately.
2. Incomplete address provided. We also will send you message to verify the full shipping address. Please check “unread message” in your account.

If no reply received within 7 days, your order will be cancelled automatically and refunded to you in 24 hours.

Since the PayPal server occasionally experiences delays, please wait 2-4 hours and check it again. If it still shows “unpaid” please provide your e-mail address and order ID number, we'll resolve the problem.

On very rare occasions, an order won't appear in your Order List. Firstly, make sure that you have completed your payment. If the payment has been completed but the order still does not show, please leave a message via My Account providing your e-mail address, order ID, and item number. The Focalprice.com Service Center will resolve the issue.

Unfortunately, all price quotes, stock statuses, and shipping quotes are provided exclusively online. The above methods are only accepted for wholesale business. Click here to contact us regarding wholesale opportunities.

No, you do not need to have a PayPal account before ordering from Focalprice.com. You can browse our website at any time. Only when you decide to place an order, will you need to register to make a payment via PayPal.

While on the Shopping Cart page, click Check Out with PayPal after reviewing your order. You will then leave Focalprice.com and enter PayPal's website. Login in to your PayPal account or create an account if you don't have one yet. Follow the online instructions given by PayPal to complete the process.

When using PayPal, payments are traceable. You can check the status of your payment by logging in to your PayPal account. Payment does not require you to provide your credit card number (you can transfer directly from your bank account). If you do use your credit card through PayPal, Focalprice.com will not see your credit card number, minimizing the risk of unauthorized use.